Air Temp’s Dedication to Customer Service

Far too often, customer service is overlooked when it comes to HVAC services. Many contractors believe that high-quality workmanship is enough to justify a high standard of service. In reality, the level of professional service received plays a major role in client satisfaction and return business. At Air Temp Service, we are dedicated to providing excellent customer service so that our clients can enjoy their experience with us from start to finish.

In our view, there are several factors that must be included in an effective customer service protocol. Continue reading to learn about the values that guide our Bloomingdale heating and air specialists during contracting services.

The Pillars of Customer Service

Communication

From the moment you connect with us via phone, email, or through our online contact form, our team is committed to providing an open line of communication. We strive to make sure our customers feel free to ask questions regarding the state of their HVAC systems and discuss services with our technicians. Not every homeowner can be expected to know the ins and outs of their heating and cooling equipment. For this reason, we believe that everyone should have access to a contractor who will take the time to share their expert knowledge.

Promptness

While not every heating or cooling malfunction may be considered an emergency, damages can seriously affect one’s level of comfort inside the home. At Air Temp Services, we know how important it is to maintain an optimal temperature year-round. Therefore, we value prompt service and work to address all of our customer requests as quickly as possible. Whether you require an installation or a routine inspection, we are here for you.

Transparency

Air Temp Services is proud to offer Bloomingdale’s most trusted heating and air services. A major part of this is providing transparent pricing that reflects the true cost of parts and labor. We guarantee fair quotations no matter which service you require.

Tidiness

Depending on how involved the service is, leaving a mess behind is often unavoidable. For example, if your boiler has not been cleaned for months, your contractor may need to scrape off a large amount of oil and debris to ensure the longevity of the unit, along with your safety. Out of respect for our clients, we are dedicated to making sure our work sites are clean and tidy before finishing a service.

Quality & Certified Bloomingdale Heating & Air Solutions